Technology
Connective nightmare at the call centre
Arnau Horta
For both ends of the telephone line, the call centre means giving up empathy and understanding.
Technology
Flaubertian Definition
Ramon Sangüesa | Ferran Esteve
Variations of the definition of the Internet of Things depending on whether we take the perspective of objects, corporations, administrations, or citizens.
Technology
Welcome to the All-Connected World of the IoT
Sandra Álvaro
An infographic that explains what the Internet of Things is and how it works, along with its effects, benefits and risks.
Technology
The Internet in Latin America
Alan Lazalde
Latin Americans make up 10% of the world's internet users. What do they use the internet for?
Technology
The Geopolitics of the Internet
Marcus Hurst
The laying of the cables that make the Internet a global network raise geopolitical issues similar to those that are at stake in the case of oil pipelines.